Navien Mate EME 501 (40% Off)
Sale
Original price was: USD 409.00.USD 245.40Current price is: USD 245.40.
[Smart Heating Protection] The detection line detects temperature changes in any part of the mat to prevent any overheating. The sensing line detects changes in the external environment and maintains the temperature you set.
[Temperature Control Technology] Separate heating integrated with proven temperature control technology for the water heater and water heated mattress pads. You can personalize the temperature level to add comfort when you sleep.
[Wi-Fi Remote Control Function] Conveniently operate the product even when you’re outside of your home through the Navien Mate App.
[User-friendly Design and Features] Has a jog dial feature, that’s ergonomically designed for easy temperature control and its Low Voltage Direct Current Design (DC 24V) is safe to use and free from harmful electromagnetic waves, with separate structure of regulator and adapter.
“During sales event period, delivery may be delayed up to 7 days”
Size
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Product Package Includes
Product Dimensions
Shipping, Return and Exchange Policy
Product Package Includes
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- Matress Pad
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- Controller
-
- Adapter
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- Controller Storage Bag
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- User Manual & Quick Manual
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- Storage Bag
Product Dimensions
Shipping, Return and Exchange Policy
Shipping
All the items are shipped for free; except to Hawaii($40) and Alaska($70)Return
- Returns must be made within 15 days of delivery provided the product is un-opened, unused and in its original packaging and condition.
- A 20% restocking fee, the original shipping fee and return shipping fee will be applied.
- Call or e-mail customer support
- 877-689-1541 info@navienmate.com
- Customer support team will send you a return label via e-mail.
Refund is possible with 15 days of delivery, if…
- The product is un-opened, unused and in its original packaging and condition.
- The product is defective.
Refund is not possible, if…
- The product has been used.
- 15 Days after delivery
- The product is damaged due to improper installation or use.
The Navien Mate EME 501
Welcome to the nice, warm bed of your dreams.
Introducing Perfect Climate Comfort Just For Your Bed
Enjoy comfort, control, and peace of mind every night with Navien Mate Cozy Sleep System
Overheating Preventive System
Fire Prevention
Timer
Self Diagnosis
Safe Fuse
Wi-Fi
Self Heating Care
EMF Safe
8 Level Temperature Control
Portable
Dual Temperature Control
Sleep Mode
Far-infrared Radiation
Washable
Navien Mate DC Heated Mattress Pad
Advantages over other products
Low Voltage DC (Direct Current) Design
Eliminates worries about harmful electromagnetic waves.
- You can use it safely with its Low Voltage Direct Current Type (DC 24V), that’s free from harmful electromagnetic waves.
- As seen on the diagram, AC Type Products (Alternating Current) forms an electromagnetic waves unlike DC Type where the current flows in a certain direction.
*The amount of electromagnetic waves generated differ in accordance with the type of current.
Carbon Coating penetrates the warmth into your body
Existing electric mattress topper
- Delivers warmth mainly on the skin’s surface.
Navien DC heated mattress pad
- The warmth is transmitted through the skin’s surface and into the body.
Healthy far-infrared rays emanate from the carbon coating, to deliver restful warmth deep inside the body.
*Far-infrared emission report (KFI-361)
Detects and responds to changes in temperature across the mattress pad
In contrast to the method of detecting temperature changes in a particular area of the mattress pad (using a temperature sensor/bimetal), the entire mattress pad is typically monitored by attaching a heat-sensitive wire to the heating wire itself.
- Even if there is a temperature change due to the surrounding environment, the entire mattress pad is detected, so the set temperature is maintained.
- Secures safety through its automatic power shut off function, when an unusual condition is detected in any part of the mattress pad.
Wi-Fi Remote Control Function
Using your mobile device, you can access your product settings even when you’re outside of your home through the Navien Mate app.
- Sleep mode automatically adjusts the temperature of the DC heated mattress pad to match the person's average body heat during sleep.
- Scheduling function allows you to turn On/Off your heating unit, according to your sleeping pattern.
- Push notification automatically sends you an update via the Navien Mate App that includes error notifications, weather linkage, auto stop timer, schedule notifications, etc.
User-friendly Design and Features
- Has a jog dial feature, that's ergonomically designed for easy temperature control.
- Its Low Voltage Direct Current Design (DC 24V) is safe to use and free from harmful electromagnetic waves, with separate structure of regulator and adapter.
- Storage bags are provided for easy storage and portability.
- 2 Year Warranty.
Smart Heating Protection
Taking care of your warmth
Smart and Safe
It senses the temperature from the heat wires inside of the entire mattress pad, and controls it automatically, giving you and your family a safe and cozy sleep overnight.
Smart
The sensing line detects changes in the external environment and maintain the temperature you set.
Safe
The detection line detects temperature changes in any part of the mat to prevent overheating.
Application Features
Smart & Dedicated Application Features
From a pleasant Sleep mode, to Scheduling function that matches your sleep rhythm!
Conveniently control the DC heated mattress pad remotely via Wi-Fi, with the Navien Mate app.
The Sleep mode automatically adjusts the temperature of the mattress pad to match the person's average body heat during sleep.
The Scheduling function allows you to set the time of the day to turn On/Off your heating unit, according to your sleeping pattern.
Navien Mate Premium Mattress Pad
Velour is a microfiber fabric with longer fibers compared to velvet, adding a soft, warm touch and volume.
Pad Type
Experience better comfort with a higher dense form which also prevents slippage unlike suede fabric.
Design with Comfort and Style
Features a Dedicated layer design to prevent separation from the heating wire. Uses an elastic filling to improve fit.
Completed Various
Product-Related Tests
Radon Test Report
(8221-10405-100172,3)
Hazardous Substances
(RoHS) Undetected Report
Infant Standard Safety Tests
Far Infrared Emission Report
(KFI-361)
Simple Design
Jog Dial Design
It allows you to easily turn left/right to adjust the temperature with the touch of a finger.
Temperature Control Technology
Ultra-Slim Mattress Cover
Separate heating integrated with proven temperature control technology for the water heater and water heated mattress pads.
You can personalize the temperature level to add comfort when you sleep.
Heat is transmitted more densely with the heating wire spaced 5cm apart.
Easily Washable w/o Compromising Durability
The mattress pad can be washed up to 5 times. (Based on Lukewarm water, delicate wash)
*Dryers can cause malfunction when in use.
*There may be shrinkage or deformation of the product when washed.
Washable Report
(21-062040-01,02,03,04-1)
Please use a laundry net
Compact Fold For Easy Storage
Easy to Carry wherever you go.
Frequently Asked Questions
There is no EMF on Comfort-Mate mattress but the EMF from the heating unit is minimal compared to an electric blanket. You will be safe from EMF if you place the heating unit under the bed or no closer than 12-inches away from where it’s operating.
- Prepare a bucket to receive water.
- Open the inlet cover of the heating unit and turn the stopper counterclockwise to open.
- Hold the inlet cover and tilt the heating unit forward to remove the water inside.
- To remove the remaining water from the heating unit outlet / return connection port, press the protrusion at the center of the connector to drain the remaining water.
It is recommended that the height of the heating unit and mat are leveled for smooth water circulation in the early stages of use and installation. In case of using it afterwards, if the height of the bed is less than 1m(3ft), you can place the boiler lower than the mat.
The slim type mats are very thin, less than 2mm in size, so you can feel the cushioning feeling of the mattress when you use it on the bed. When using the product on the floor, it is recommended to use a thick mat or blanket to prevent heat loss.
▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
1. Press the Timer and Sterilization button at the same time for three seconds with the heating unit powered off (however the heating unit must be plugged into an electrical source). Check the left display window, and the window should show St and the right display window should show 1. Next, press the + button on the right-hand side to change the number to 2 and press Timer button once again.
2. Check the right display window. The display should show a country code. Afterwards press the + button to change the country code to US. Now your system is in Fahrenheit mode. If you ever want to change the setting back into Celsius you can. Select Celsius mode by pressing the – button to change the country code to CO.
3. After you have finished your settings, press the Timer button once again to leave the temperature mode process.
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
Cushion model(EQH) is only available in Fahrenheit mode and does not support Celsius mode.
1. Press the Timer and Sterilization button at the same time for three seconds with the heating unit powered off (however the heating unit must be plugged into an electrical source). Check the left display window, and the window should show St and the right display window should show 1. Next, press the + button on the right-hand side to change the number to 2 and press Timer button once again.
2. Check the right display window. The display should show a country code. Afterwards press the + button to change the country code to US. Now your system is in Fahrenheit mode. If you ever want to change the setting back into Celsius you can. Select Celsius mode by pressing the – button to change the country code to CO.
3. After you have finished your settings, press the Timer button once again to leave the temperature mode process.
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
Cushion model(EQH) is only available in Fahrenheit mode and does not support Celsius mode.
The first time you install the unit, it will take 15-20 minutes. After that, it usually takes 5-10 minutes for the temperature to reach 99°F.
By heating the heating unit and the water inside the mat at high temperature, it can sterilize bacteria and microorganisms, so you can rest assured without worrying about harmful bacteria. It is recommended to use sterilization mode once a month. Do not lie on the bed warmer pad during sterilization mode.
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
Touch the MODE button on the control panel for 3 seconds and NO is displayed on the left of the status display window. Turn the dial to the right. When YES flashes, press the dial to complete the setting. Sterilization is performed for 25 minutes, and the remaining time is displayed in minutes / seconds in the status display window.
▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
Touch and hold 2 seconds the sterilization button on the control panel of the heating unit while operate the Comfort-Mate, the sterilization lamp will light, and sterilization mode will be activated. The sterilization mode is 30 minutes, and the power is automatically turned off after shutdown.
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
Touch the MODE button on the control panel for 3 seconds and NO is displayed on the left of the status display window. Turn the dial to the right. When YES flashes, press the dial to complete the setting. Sterilization is performed for 25 minutes, and the remaining time is displayed in minutes / seconds in the status display window.
▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
Touch and hold 2 seconds the sterilization button on the control panel of the heating unit while operate the Comfort-Mate, the sterilization lamp will light, and sterilization mode will be activated. The sterilization mode is 30 minutes, and the power is automatically turned off after shutdown.
Comfort-Mate recommends place heating unit on your foot-side. The upper side is the side without hose and the lower side is the side connected to hose and heating unit. When you see the mattress topper from the lower side, you can see the left and right side.
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
Left and right sides are marked on the bracket with NAVIEN logo
▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
The label attached to hose indicates left and right side.
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
Left and right sides are marked on the bracket with NAVIEN logo
▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
The label attached to hose indicates left and right side.
Comfort-Mate is a bed warming mattress topper that provides warmth for comfort. Dual temperature control is possible by individually adjusting the left and right temperature in 1°F increments.
The separate heating function is optimized for use at temperatures (shown below) recommended. The recommended water temperature for each mat type is 95°F (35°C) above the cushion mat and 91°F (33°C) above the slim mat.
If you set the temperature to be lower than the recommended water temperature, when using separate heating, the mat temperature may be affected by your body temperature (98°F/37°C).
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
1. Press the power button to activate the dual heating mode and turn the dial to change the left / right temperature simultaneously.
2. After touching the left (L) button and the voice guidance speaks “Left Heating”, turn the dial to set the desired heating temperature and press the dial to complete the setting.
3. Touch the R button on the right side and when the voice guidance speaks “Right side heating”, turn the dial to set the desired heating temperature and press the dial to complete the setting.
4. If L or R button is hold for 2 seconds, the heating in the selected side will end after voice guidance.
▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
1. Touch the – / + buttons on the left / right screen display window to set the left / right temperature of the mat.
2. When setting the temperature higher than 99°F, touch + button once more after setting 99°F and ‘UP’ will be displayed on the screen. When the ‘UP’ display is blinking, touch + button again, and you can set high temperature setting.
3. To turn off, touch the – button once more at 77°F and the display will show OFF and the heating will be terminated.
The separate heating function is optimized for use at temperatures (shown below) recommended. The recommended water temperature for each mat type is 95°F (35°C) above the cushion mat and 91°F (33°C) above the slim mat.
If you set the temperature to be lower than the recommended water temperature, when using separate heating, the mat temperature may be affected by your body temperature (98°F/37°C).
▸ For Comfort-Mate Cushion model (EQH-20WUS/40WUS)
1. Press the power button to activate the dual heating mode and turn the dial to change the left / right temperature simultaneously.
2. After touching the left (L) button and the voice guidance speaks “Left Heating”, turn the dial to set the desired heating temperature and press the dial to complete the setting.
3. Touch the R button on the right side and when the voice guidance speaks “Right side heating”, turn the dial to set the desired heating temperature and press the dial to complete the setting.
4. If L or R button is hold for 2 seconds, the heating in the selected side will end after voice guidance.
▸ For Comfort-Mate Slim model (EQM301-SSUS/QSUS/KSUS)
1. Touch the – / + buttons on the left / right screen display window to set the left / right temperature of the mat.
2. When setting the temperature higher than 99°F, touch + button once more after setting 99°F and ‘UP’ will be displayed on the screen. When the ‘UP’ display is blinking, touch + button again, and you can set high temperature setting.
3. To turn off, touch the – button once more at 77°F and the display will show OFF and the heating will be terminated.
Our Customers Say It Best
Special knowledge or tools are not required to install and operate your Navien Mate. The intuitive interface of the heating unit comes naturally and is easy to understand.
Navienmate EQM 350 Read More
"Was overseas for an extended business trip and just couldn't seem to get a good night's sleep. A co-worker let me borrow her Navien to help me out. The first night of using it was the first night I was able to get a full night sleep! Consider me converted. This is going to be a permanent addition to my suitcase!"
Navienmate EQM 580 Read More
"I've been using electric blankets for close to 15 years and I decided to try this after my last one broke, and boy the difference is night and day! First off, that dull hum from the lying down on a running electrical circuit is just GONE! Secondly, I always had that feeling it would end up barbecuing me and that risk is JUST NOT THERE with this because you're lying down on what's essentially just warm water. It just feels more natural! 10/10 would buy again!"
Navienmate EQM 580 Read More
"Absolutely Amazing! Perfect for keeping you warm and snug for a good night's sleep! The Wi-Fi and remote also ensures that you don't have to keep getting up to control the temperature - might not mean much to you right now while reading this, but trust me it's a complete godsend when you need it! Will DEFINITELY purchase again as gifts for friends and relatives who need it!"
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